At Embuer Blinds, customer satisfaction is our priority. We ensure that every product is checked before dispatch to maintain high quality standards.

Returns Eligibility

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• Customers must inform us within 48 hours of receiving the product.
• The product must be unused and in original packaging.

Non-Returnable Items

• Customized or made-to-measure blinds.
• Products damaged due to misuse or improper installation.

Refund Process

• After verifying the issue, we will offer a replacement or refund.
• Refunds will be processed to the original payment method.
• Refund processing may take 5–7 business days.

For return requests, please contact our support team with your order details and product images.